Support

Professional support for your API security.

Support Tiers

Standard

  • Email support
  • Response time: 24h
  • Documentation access
  • Community forum

Premium

  • Email & phone
  • Response time: 8h
  • Prioritized tickets
  • Remote assistance
  • Quarterly reviews

Enterprise

  • 24/7 support
  • Response time: 1h (critical)
  • Dedicated contact
  • On-site support
  • SLA guarantees
  • Monthly reviews

Additional Services

Update Service

  • Automatic security updates
  • New features
  • Compatibility testing
  • Release notes

Managed Service

  • Monitoring & alerting
  • Proactive maintenance
  • Performance optimization
  • Incident management

SLA Guarantees (Enterprise)

Availability

99.9%

Guaranteed service availability

Response Time

< 1 hour

For critical incidents

Need Support?

Contact our support team.

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